Field service software for contractors
Crew & Level brings leads, scheduling, customer texts, marketing, AI call answering and payments into one app. More jobs. Paid faster.
14-day free trial. No card needed.
See it in a minute
Real screens from the product, with demo data.
You got into contracting to fix things. Not to chase phone calls, paperwork, and payments.
Meet Crew and Level.
Every lead, from your website, Google, Angi, Thumbtack, or a quick text, lands in one pipeline. Nothing slips through the cracks.
Can't pick up? Your AI receptionist answers calls and texts, day or night, and books the job for you.
Drag jobs onto the board, or hit auto-schedule, and the right tech gets picked by skill and drive time.
When your tech heads out, customers get an on-my-way text, with a live map and arrival time.
Automations chase estimates, ask for reviews, and send campaigns by text, email, even real postcards.
Estimates get signed on the spot. Invoices get paid by card, right from a text. And memberships keep customers coming back.
Crew and Level. Run a business that's on the level.
What it does
Leads
Web forms, calls, texts, your booking page and the marketplaces all land on one board, matched to the customer when we can tell who it is.
AI receptionist
Your AI receptionist picks up calls and texts day or night, answers questions about appointments and invoices, books open times and logs new leads. It hands over to your office when a person should take it.
Scheduling & dispatch
Put jobs on the board by dragging them into a tech's lane, or let Auto-schedule pick the right tech and time by required skills, drive time, workload and due dates, with its reasons shown.
On my way
When your tech heads out from the tech app, the customer gets a text with a live map and an arrival time worked out from the drive.
Marketing
Automations chase estimates, ask for reviews after a job and text new leads back. Campaigns go out by text, email or printed postcard to the customers you pick.
Estimates & payments
Send good/better/best estimates customers can approve and sign on their phone, take a deposit, and invoice when the job's done. Customers pay by card or bank transfer from the link, tip included.
How it works
Sign up with your email and name your company. 14 days free, no card.
Import your customers and price book from a Housecall Pro or Jobber export (or start from an HVAC, plumbing or electrical price book), invite your techs and put your first jobs on the board.
Send the estimate, get it signed, head out with an on-my-way text, finish the job and get paid from the invoice link.
On the level
Every screen on this site is the real product with demo data. No made-up numbers.
Each company's records are kept apart, techs see only their own jobs, and every change records who made it. How we handle security.
Pick the plan for your team size. Customers pay invoices through your own Stripe account. See pricing.
Pricing
Every plan starts with a 14-day free trial. Pay yearly and get two months free.
$59/month
For the owner-operator. 1 person included.
$149/month
For a growing team. 5 people included.
$299/month
For the shop that runs on the level. 15 people included.
More people or more locations? Enterprise: talk to us.
Questions
You get 14 days with everything in the plan you pick, and you don't need a card to start. If you don't choose, your trial is on Crew.
Yes. The tech app shows each technician their own jobs for the day, lets them clock in and take breaks, head out (which texts the customer), start and finish jobs, take photos, fill in checklists, build estimates and get them signed on the spot, and take payments. It keeps working without signal and sends everything once it's back online.
Every company's records are kept apart and every request is checked against the company it belongs to. Passwords are stored as salted one-way hashes, two-step sign-in is built in (and you can require it for your whole team), you can see and end every session, and every change records who made it.
Yes. Export your customer list and price book from Housecall Pro or Jobber as CSV or Excel files and import them under Settings → Import, on every plan. We recognize both apps' columns, show you every row before anything is saved, and check for customers you already have (skip them, merge them or add them anyway). Then bring over past jobs, estimates, invoices and payments the same way: each is matched to its customer and keeps its dates, amounts and old number. Importing never texts, emails or charges your customers, and nobody is opted in to marketing unless your file says they agreed.
Try it on your next job. 14 days free, no card needed.